Platform Setup – Step by Step
Creating Users
Reset User’s Password
Create a Region
Creating Sub-Regions
Creating Locations
Creating Carriers
Creating Drivers
Creating Shipper Account
Creating Pricing by Weight
Creating Pricing by Percentage of Invoice
Set & Apply Fuel Surcharge
How to Download Mobile App (Warehouse)
How to Download Mobile App (Driver)
Customer Service / Operations
Order Entry – Individual
Order Entry – Import
Create an Inbound Manifest
Create an Outbound Manifest
Create a Home Delivery Manifest / Open Resource
Schedule a Home Delivery
Schedule a Pick Up
Route, Set Time Frame, Broadcast Time Frame and Assign Contractor & Driver
How to Log in to Mobile App (Warehouse)
Unloading / Receiving
Relocation of Item/s
Picking
Verifying a Route
Home Delivery / Driver
How to Log in Mobile App (Driver)
Driver Acceptance
Closing Stops – Accepted
Closing Stops – Consignee Not Available
Closing Stop – Consignee Available
Dispatch / Operations
Returns Log Report
How to Clone a Return Order (Damaged, Delivery Failed, Rejected)
Create an Inbound Manifest (Returns)
Add Orders(s) to a Freight Manifest
Unload/Receive Inbound
Accounting
How to Add a Charge in the Order
Others
Creating a User for Shipper
Create a Master Set of SKUs
Deactivate User
Enable and Manage the User’s Notifications
How to View a Sub-Region Coverage
How to use Delivery Calculator
Reset Your Own Password
Update User’s Access Rights
Grasshopper Notifications
Configurations
Capture Line Item’s Category and Dimensions
Show DIMS to each item on the BOL (Bill of Lading)