Claims - Grasshopper Labs Help Center
Help Center - Grasshopper Labs
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Everything you need to run Grasshopper

From daily operations to finance and admin — every part of the platform has a dedicated guide.

Daily Operations
Orders, delivery, dispatch, and exceptions.

Orders

Create, manage, and track customer orders end to end.

Home Delivery

Routing, scheduling, and final-mile delivery operations.

Freight

Manifests, linehaul, and coordinating freight between hubs.

Dispatch

Assign routes, manage trucks, monitor deliveries in real time.

Claims

Track, manage, and resolve delivery claims.

Mobile Apps

Driver app, warehouse app, and field operations on mobile.
Warehouse & WMS
Inbound, putaway, picks, and counts.

WMS / Warehouse

Warehouse operations, putaway, picks, and physical counts.
Finance & Reporting
Billing, AR, driver pay, and dashboards.

Financials & Invoicing

Billing, invoicing, payments, and financial reports.

Reports

Operational dashboards, performance reports, and exports.
Setup & Admin
Onboarding, configuration, and system management.

Getting Started

Set up your account, configure preferences, invite your team.

Settings

System configuration, roles, permissions, and integrations.

API & Integrations

REST API reference, webhooks, and Postman collection.
Reference
Glossary and release notes.

Glossary

Every term, abbreviation, and acronym used across the platform.

Release Notes

Every product update, improvement, and bug fix.
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Submit a ticket

Got a bug or specific problem? File a ticket and we'll route it.

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Need a walkthrough or strategy input? Book time with the team.

API & integrations

Documentation for developers integrating Grasshopper.

Training videos

Recorded walkthroughs and live session schedule.

Still stuck?

Our team is one message away — submit a ticket or book time with an expert and we'll get you unblocked.