Mobile Apps
Manage deliveries and warehouse operations on your mobile device.
- Getting Started
- Orders
- Home Delivery
- Freight
- Dispatch
- Financials & Invoicing
- Reports
- WMS
- Claims
- Mobile Apps
- Release Notes
- Glossary
- Settings
Warehouse App
Repair Quote
Step 1 Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label of...
Relocation of Items
Step 1 Select the Warehouse section then Relocate Step 2 Scan the new Location then the label(s) Confirmation that the item has been successfully relocated
Warehouse Mobile App – Download
You can download the driver and warehouse app directly from the respective app store: https://www.grasshopperlabs.io/app Warehouse App: Google Play (Android) App...
Pre-Inspection
This is how the order displays on Grasshopper Web when an item or order requires a Pre-Inspection or needs to...
How to Unload Receive Inbound
Step 1 Begin by tapping the gear icon to access the settings. Ensure that your access is set to the...
How to Failed Deluxe an Order Item
Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label/s of the item/s...
How to Failed Deluxe an Inventory Item
Step 1 Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label/s of...
Home Delivery – Pick
Step 1 Choose Home Delivery Step 2 Select a Home Delivery Manifest Step 3 Click Take Action then choose Pick Step 4 Scan the items...
Complete Will Call Customer Pick Up (Warehouse)
Step 1 Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label/s of...
Complete a Repair
Step 1 Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label of...
Complete a Cycle Count
Step 1 Tap Warehouse and select Cycle Count Step 2 Select More Details to access the Cycle Count details. This will display the remaining items...
Add Warehouse Charges
Step 1 Open the Warehouse Mobile App and tap on the QR / Search Button Step 2 Scan the label of...
Driver App
Enabling Delivery Scan
Step 1 Click the gear icon and choose Advanced Settings Step 2 Navigate to the Driver App Tab. Under the Delivery Scan section, click the arrow...
Consignee Rejected Delivery
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call...
Consignee Not Available
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call...
Complete a Pick Up
Step 1 Choose the stop or order to be picked up Step 2 Tap on Customer Phone icon then the contact number to make...
Complete a Waiver
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call Step...
Complete a Delivery Accepted
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call...
Complete a Delivery Linked Orders
Step 1 Choose the stop or order to be completed These display the linked orders grouped together for one stop. Step...
Arrived on Site
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call...
Accept a Home Delivery Manifest
Step 1 Tap Start Verification Step 2 Scan labels until the app displays Verify Complete. After the driver has accepted the route,...
Proof of Delivery (POD) Authentication Levels
To define the Proof of Delivery (POD) process and the authentication level for the consignee, select one of the following...
Pre-delivery Call
Step 1 Choose the stop or order to be completed Step 2 Tap on Customer Phone icon then the contact number to make a Pre-call...
Partial Delivery
Step 1 Choose the stop or order Step 2 Tap on Customer Phone Icon then the contact number to make a Pre-call Step 3 Tap Arrived...
Navigate to Your Stop
Step 1 Choose the stop or order for navigation Step 2 Tap on Navigate Step 3 Choose which navigation app you...
Modify Photo Requirements
Step 1 Click the gear icon and select Advanced Settings from the menu Step 2 Navigate to the Driver App Tab. Click the dropdown arrow to expand the...
Home Delivery – Verification
Step 1 Choose Home Delivery Step 2 Select a Home Delivery Manifest Step 3 Tap Take Action then choose Verify Step 4 Scan all...