How to Failed Deluxe an Inventory Item

Record failed delivery status for inventory-based items accurately.

Roles: Mobile Apps

Step 1

Open the Warehouse Mobile App and tap on the QR / Search Button

Scan the label/s of the item/s or order

Tap on Take Action and Failed Deluxe

Enter specific description of the damage, upload photos (at least 3) then tap on Done and Send

Photos must include the damaged products (zoomed in and out), original packaging and manufacturer labels

Inventory Item status has been updated to Failed Deluxe

Still stuck? Submit a ticket. and someone on the team will get back to you.

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