Home Delivery
Plan and optimize routes on the way to the last mile delivery.
- Getting Started
- Orders
- Home Delivery
- Freight
- Dispatch
- Financials & Invoicing
- Reports
- WMS
- Claims
- Mobile Apps
- Release Notes
- Glossary
- Settings
- Api
Planning
Create Home Delivery Manifest
Option 1 - Individual Manifest Step 1 You can choose between a Table View or a Calendar View, then click + Create Manifest for an individual manifest Step 2...
View/Setting up resources calendar
Option 1 - Individual Manifest Step 1 You can choose between a Table View or a Calendar View, then click + Create Manifest for an individual manifest Step 2...
Create a Home Delivery Manifest / Open Resource
Option 1 - Individual Manifest Step 1 You can choose between a Table View or a Calendar View, then click + Create Manifest for an individual manifest Step 2...
Time Frame Calculation
Step 1 Click on Last mile and select either table or calendar view. Step 2 Navigate to the desired date and click Apply. Next, select the...
Time Frame broadcasting
Step 1 Click on Last mile and select either table or calendar view. Step 2 Navigate to the desired date and click Apply. Next, select the...
Manifest Capacity Settings
Step 1 You can choose between a Table View or a Calendar View, then click + Create Manifest for an individual manifest Step 2 Update the following then...
Dedicated Account Manifest
The Dedicated Shipper feature allows orders from a specific shipper to be automatically assigned to a dedicated Last Mile Manifest. This helps...
Download manifest BOL
Step 1 Open the Last Mile Manifest and click the gear icon to open the actions menu. Hover over BOL's & Export in the dropdown menu...
Routing
Route Truck
Step 1 Click on Last mile and select either table or calendar view. Step 2 Navigate to the desired date and click Apply. Next, select the...
Set Contractor & Driver
Step 1 Click on Last mile and select either table or calendar view. Set Contractor & Driver Step 2 Navigate to the desired date...
Move Stops Between Manifest
Step 1 Navigate to the Content tab and select the order(s) you want to move. Step 2 Click the dropdown arrow next to the Stop # and...
View a Sub-Region Coverage
Step 1 Click on Coverage map and select the Region from the drop down list Step 2 Click on the gear icon and select Color...
Adding Multiple Stops to a Manifest at once
Step 1 In the Orders Section, utilize the filter option to search for the orders. Select the orders that need to...
Edit Feature in the Route Tab
The Route Tab in the Last Mile Manifest now has an Edit button. By default, only Broadcasting of Timeframes is active while all other functions remain disabled (greyed...
Route, Set Time Frame and Broadcast Time Frame
Step 1 Click on Last mile and select either table or calendar view. Step 2 Navigate to the desired date and click Apply. Next, select the...
Bulk Change of Order Status into Out for Delivery
Step 1 Open the Home Delivery Manifest, select Stops and click on the drop-down arrow Step 2 Select Out for Delivery from...
Calendar View for Last Mile Manifest
The new Calendar View groups Last Mile Manifests by their status in the Monthly calendar display. If you click on the Week view, it...
Adding Multiple Stops to a Last Mile Manifest
Step 1 In the Orders Section, utilize the filter option to search for the orders. Select the orders that need to...
Roundup Timeframes Setting
The Roundup Timeframes setting will automatically adjust all planned arrival timeframes to the selected intervals. Step 1 Click the gear icon and...
Route, Set Time Frame, Broadcast Time Frame, Assign Contractor & Driver
Step 1 Click on Last mile and select either table or calendar view. Step 2 Navigate to the desired date and click Apply. Next, select the...
Final Mile Delivery
Schedule a Delivery
Step 1 Enter the Purchase Order Number or Grasshopper Order ID, then click to open. You can search using either the Global...
Enable and Add Questionnaire(s)
The Dedicated Shipper feature allows orders from a specific shipper to be automatically assigned to a dedicated Last Mile Manifest. This helps...
Delivery Questionnaire
All questions in the Delivery Questionnaire must be answered before an order can be added in a Home Delivery Manifest....
Enable Dedicated Shipper
The Dedicated Shipper feature allows orders from a specific shipper to be automatically assigned to a dedicated Last Mile Manifest. This helps...
Final Mile Delivery: End to End
Book an OrderCreate an Inbound ManifestAdd Order/s into an Inbound ManifestUnload/Receive Inbound with the Warehouse Mobile AppRelocation of Item/s (Warehouse...
Service Level Settings
When creating a Last Mile Manifest, you have the option to select one or more Service Level Restrictions. If any service level box is...
Set stop service time
Stop Time refers to the allocated service time for the Delivery Team to complete the delivery for a specific stop or order. What Does...
Accept Home Delivery Manifest
Step 1 Tap Start Verification Step 2 Scan labels until the app displays Verify Complete. After the driver has accepted the route,...