CATEGORIES
Dispatch
6 articles in this category
Operations
Manually Close an Order
Step 1 Enter the Purchase Order Number or Grasshopper Order ID then click the order number Step 2 Click Order Actions and...
Truck View
Step 1 Click Live Truck View then select the Region from the drop down list Step 2 Click Show Manifests Step 3 Current Day’s Manifests will display. Click Hide and...
Clone a Return Order (Damaged, Delivery Failed, Rejected)
Step 1 Option 1 - From the Returns Log Report, click on the Order ID to open Option 2 -...
Reports
Failed Deluxe
Step 1 Click on the Analytics and select Failed Deluxe under Trucks & manifest Step 2 Enter the required fields Date From, Date To, Region and Shipper then...
Unclosed Orders
Step 1 Click on the Analytics and select Unclosed Orders under Orders & Scheduling to view the report
Enhanced Returns Log Report
Step 1 Click on the Analytics and select Enhanced Returns Log under Trucks & Manifest You can narrow down results...