Tutorial Videos

Update or correct SKU details on orders that have already been created.

Verify that a driver has accepted an assigned route or delivery.

Tailor the orders dashboard view to show the columns and filters you need.

Add new line items to an order that's already been placed.

Attach assembly instructions so warehouse staff know how to prep an item.

View the full location history and movement trail for an order.

Plan and optimize delivery routes with the enhanced route planning tools.

Create a service ticket to track and resolve customer or order issues.

Set up an order marked as billable so it flows into invoicing correctly.

Set specific receiving hours so deliveries align with a customer's availability.

Apply an additional charge to an order that's already in the system.

Attach a custom price quote directly to a specific order.

Confirm the correct truck is assigned and verified for a home delivery route.

Schedule a home delivery order and set the delivery window.

Set up and schedule a customer return pickup.

Schedule a pickup from a vendor location.

Sign in to the Grasshopper Labs warehouse mobile app.

Move inventory between warehouse locations using the mobile app.

Receive and unload incoming freight directly from the warehouse mobile app.

Pick freight for home delivery orders using the mobile app workflow.

Automatically generate home delivery manifests instead of building them manually.

Add existing orders onto an inbound manifest.

Add individual items directly to an inbound manifest.

Manually create a single order from scratch.

Configure pricing rules based on shipment weight and specific shippers.

Configure the rates used when generating customer invoices.

Deactivate a user profile without deleting their account history.

Understand how sub regions are used to organize delivery areas.

Edit and manage existing user profiles and their details.

Build an outbound manifest for shipments leaving the warehouse.

Create several manifests at once to speed up daily operations.

Build a manifest specifically for home delivery orders.

Add a new user tied to a specific shipper account.

Add one or more charges to an order.

Build a manifest for shipments arriving at the warehouse.

Set up sub regions to fine-tune how delivery areas are organized.

Add a new shipper account to the platform.

A tour of the shipper module and where to find key information.

A complete walkthrough of the order management module.

Set up new warehouse locations within the platform.

Navigate the analytics and reporting tools to track performance.

Reset a password for an existing user account.

Add a new region to organize delivery coverage areas.

Add a new carrier to the platform.

Add new user accounts to your organization.

Add new drivers to the platform so they can be assigned routes.