Touchless Electronic Proof-of-Delivery (ePOD)
Grasshopper Now Integrates with Hub Group! (Touchless Electronic Proof-of-Delivery (ePOD)) In our effort to offer a safer and more comfortable delivery check-out experience, we are rolling an upgrade to our post-delivery survey and enable recipients to sign a complete proof-of-delivery (with signature!), directly on their phone, eliminating the need for the delivery team to hand […]
Introducing OrchesTruck
Grasshopper Now Integrates with Hub Group! (Introducing OrchesTruck) With hundreds of thousands of deliveries already completed on our Grasshopper platform we have learned many important lessons that can be summarized into one sentence – not all routes created equally, and in particular when it comes to deliveries of heavy goods and big and bulky products. […]
Resource Links
Grasshopper Now Integrates with Hub Group! (Resource Links) To improve items information available to our delivery and warehouse teams, we have added a quick way for our shippers to add resource links to an individual item(s) which can be accessed easily through your order page. You can also provide us with your product images as […]
Deliveright Releases DirectChoice
Grasshopper Now Integrates with Hub Group! (Deliveright Releases DirectChoice) Deliveright Logistics, developer of the leading final-mile delivery network for heavy goods in the US, unveiled its newest scheduling feature, DirectChoice, which empowers shippers to schedule deliveries to customers’ homes. The new technology uses information about the delivery, such as size, location, service level, and more, to […]
Customer Survey Improvements
Grasshopper Now Integrates with Hub Group! (Customer Survey Improvements) At Deliveright, we strive to ensure the highest quality customer experience by making White Glove furniture delivery as efficient as possible. We also know that the only way to truly gauge how well we are doing is by listening to what our customers are saying about […]
Robocall Home Delivery Insights
Grasshopper Now Integrates with Hub Group! (Robocall Home Delivery Insights) We know before we go! Team Deliveright is excited to announce the release of a new feature for collecting important home delivery information. After a customer finishes scheduling their order using our Robocall system, they will then be prompted to answer a few short questions […]
Grasshopper Product Insights: Applying Machine Learning to the Delivery Process
Grasshopper Now Integrates with Hub Group! (Grasshopper Product Insights: Applying Machine Learning to the Delivery Process) Since launching Grasshopper in 2014, we have gathered large amounts of data on the products handled over the hundreds of thousands of deliveries that have been processed through our platform. We have seen what works and what doesn’t – […]
Upgraded Region Management
Grasshopper Now Integrates with Hub Group! (Upgraded Region Management) One of the most powerful features that Grasshopper provides to our partners ability to optimize their routes using our proprietary automated scheduling that enable customers to quickly and easily schedule their delivery online or on their phone, without the need to call or email anyone. As […]
Introducing Self Scheduling
Grasshopper Now Integrates with Hub Group! (Introducing Self Scheduling) Our foremost motivation in designing Grasshopper is to give consumers’ control over their deliveries. With that goal in mind, we are excited to announce that Grasshopper now allows consumers to schedule their own deliveries. This feature enables the customers receiving deliveries to schedule their delivery without […]
Designing for Scale – Relaunching the batch import
Grasshopper Now Integrates with Hub Group! (Designing for Scale – Relaunching the batch import) Grasshopper is designed around a single purpose – allow you to quickly and easily scale up your business and do a lot more with a lot less. Therefore, we are very excited to announce the release of our newly designed Batch […]