Customer Survey Improvements
At Deliveright, we strive to ensure the highest quality customer experience by making White Glove furniture delivery as efficient as possible. We also know that the only way to truly gauge how well we are doing is by listening to what our customers are saying about us. To further this goal, we have designed an […]
Robocall Home Delivery Insights
We know before we go! Team Deliveright is excited to announce the release of a new feature for collecting important home delivery information. After a customer finishes scheduling their order using our Robocall system, they will then be prompted to answer a few short questions to ensure we can complete the delivery as seamlessly as […]
Grasshopper Product Insights: Applying Machine Learning to the Delivery Process
Since launching Grasshopper in 2014, we have gathered large amounts of data on the products handled over the hundreds of thousands of deliveries that have been processed through our platform. We have seen what works and what doesn’t – which products cause more issues for delivery teams, which products take up more space on delivery […]
Upgraded Region Management
One of the most powerful features that Grasshopper provides to our partners ability to optimize their routes using our proprietary automated scheduling that enable customers to quickly and easily schedule their delivery online or on their phone, without the need to call or email anyone. As part of this effort, we consistently making improvements to […]
Introducing Self Scheduling
Our foremost motivation in designing Grasshopper is to give consumers’ control over their deliveries. With that goal in mind, we are excited to announce that Grasshopper now allows consumers to schedule their own deliveries. This feature enables the customers receiving deliveries to schedule their delivery without having to call or email anyone. Best of all, […]
Designing for Scale – Relaunching the batch import
Grasshopper is designed around a single purpose – allow you to quickly and easily scale up your business and do a lot more with a lot less. Therefore, we are very excited to announce the release of our newly designed Batch Import which will allow you to automate the creation of a large number of […]
How to use Grasshopper to track your fleet on-time delivery performance
As Grasshopper is quickly becoming an essential part of a delivery terminal daily operation, we were constantly asked how can we provide a cleaner and simple visibility of the delivery teams on-time performance. Given that using the Grasshopper Mobile app enable the delivery team do complete and handle every stop they do throughout the day, […]
How to quickly build your upcoming routes using Manifest Planner
By using the Manifest Planner, users can easily and quickly plan their upcoming delivery routes using one consolidated view of all their trucks. With the new 1-Click creation, user can now create a new truck, assign it to a region and make it available for upcoming orders in less than 2 seconds. How you do […]
Grasshopper Client v2.0 has been released
After months of development, Team Deliveright is happy to announce the release of Grasshopper Client 2.0. This is our most innovative release to-date, with the goal of improving the control shippers have over their shipments throughout the country. The new release include hundreds of new features – here are some of the the most exciting […]
New Plugin Release: Earlier Date Available [EDT]
As part of Grasshopper’s Truck-load balancing technology, Grasshopper is always looking to improve the truck capacity and utilization. The latest plugin release for Grasshopper enable Grasshopper delivery terminals to automatically identify, contact and reschedule orders which can be delivered ahead of their scheduled date. The new plugin, a.k.a, EDT can be easily installed and configured […]