Help Center
✨ WHAT’S NEW
Orders, delivery, dispatch, and exceptions.
Orders
Create, manage, and track customer orders end to end.
Home Delivery
Routing, scheduling, and final-mile delivery operations.
Freight
Manifests, linehaul, and coordinating freight between hubs.
Dispatch
Assign routes, manage trucks, monitor deliveries in real time.
Claims
Track, manage, and resolve delivery claims.
Mobile Apps
Driver app, warehouse app, and field operations on mobile.
Inbound, putaway, picks, and counts.
WMS / Warehouse
Warehouse operations, putaway, picks, and physical counts.
Billing, AR, driver pay, and dashboards.
Financials & Invoicing
Billing, invoicing, payments, and financial reports.
Reports
Operational dashboards, performance reports, and exports.
Onboarding, configuration, and system management.
Getting Started
Set up your account, configure preferences, invite your team.
Settings
System configuration, roles, permissions, and integrations.
API & Integrations
REST API reference, webhooks, and Postman collection.
Glossary and release notes.
Glossary
Every term, abbreviation, and acronym used across the platform.
Release Notes
Every product update, improvement, and bug fix.
Pick the channel that fits your question.
Submit a ticket
Got a bug or specific problem? File a ticket and we'll route it.
Talk to an expert
Need a walkthrough or strategy input? Book time with the team.
API & integrations
Documentation for developers integrating Grasshopper.
Training videos
Recorded walkthroughs and live session schedule.
Popular articles
The ones most teams open in their first week