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Home » Help » Release Notes » Help » 30 December 2024

30 December 2024

External release notes – Grasshopper – Version 3.24.13

New Features

  • Enhanced Consignee POD Flow in Driver App
    • The consignee Proof of Delivery (POD) flow in the Driver App has been revised and simplified for a more efficient user experience. 
    • Additionally, a new feature has been introduced that enables an optional security step: a unique OTP code is sent to the consignee, which they must provide to the driver as part of the POD process. This enhancement ensures that the POD is conducted in coordination with the consignee, improving verification and security.
    • Administrators can configure the OTP settings in the Administration section of the web application, allowing customization of OTP activation, delivery method (SMS/email), and expiration rules to align with business needs.
  • New “Delivery Scan” Step for Enhanced Validation
    • A new “Delivery Scan” step has been introduced to improve item validation during deliveries. 
    • Currently, when a driver reaches a stop, there is no built-in validation to ensure that only the relevant items are unloaded. This new step requires drivers to scan all items they unload from the truck at each stop, ensuring accurate and complete deliveries.
    • Administrators can enable and configure “Delivery Scans” in the Administration Settings of the web application. This includes options to activate or disable the feature, define scanning requirements, and customize item tracking parameters.
    • Each successful scan will create a record in the Item Tracking List, including the scanned item’s location.
  • New Item Rejection Reason: “Concealed Damage”
    • A new rejection reason, “Concealed Damage”, has been added to the Delivery Rejection List in both the Mobile App and GH Web. This allows drivers and administrators to categorize and track deliveries that are rejected due to hidden or non-visible damage discovered upon inspection.
    • This enhancement improves reporting accuracy and provides better insights into delivery issues, helping to streamline resolution processes.
  • Client Account-Level Communication Settings
    • A new Client Account-Level Communication Settings feature has been introduced, allowing administrators to manage customer communications more effectively. 
    • Previously, deactivating communications at the client account level required a manual request to be made. Now, a Customer Communications Toggle has been implemented, enabling control at the client account level rather than only at the system level.
    • This feature applies to end-customer communications only, including email, SMS, and robocalls.
    • Administrators can enable or disable all customer communications directly within the Shipper > Account Info tab. A new section, “Communication Settings,” has been added, featuring:
      •   A primary checkbox: “Disable Entire Customer Communication”
      •   If enabled, all customer communication is blocked, and the two related options are disabled.
  • Enhanced Warehouse Allocated Items Report
    • A new Warehouse Allocated Items Report enhancement has been introduced, providing improved data segmentation, filtering, and export capabilities. 
    • This update ensures that only physically available items in the warehouse, that are already assigned to orders are included in the report.
  • Additional Data Attributes in Deliveries Report
    • Four new data attributes have been added to the Shippers Deliveries Report to enhance reporting capabilities.
  • The additional data point are: Manifest ID, Manifest Name, Order Stop number & Carrier NameOn-the-Spot Cycle Count in Mobile Warehouse App
    • A new On-the-Spot Cycle Count feature has been introduced, allowing mobile warehouse users to initiate and conduct cycle count operations seamlessly. This enhancement improves inventory accuracy by providing real-time validation of item locations and counts.
    • Key Capabilities
      • Initiate a Cycle Count Operation directly from the mobile warehouse app.
      • Scan Locations and Items similarly to the relocate capability for a familiar and efficient process.
      • Complete Location Button to finalize counting at a specific location.
      • Back Button Confirmation: If a user attempts to exit before completing a location, a prompt will ask whether they want to complete the current location before exiting.
      • Automatic Completion: When a new location is scanned, the previous location is automatically marked as complete.
      • Missing Items Notification:
        • Upon completion, users will be notified of any expected items in the location that were not scanned.
        • The warehouse user will have the opportunity to double-check for missing items before finalizing the count.
        • This feature enhances inventory control by providing warehouse staff with a structured and efficient way to validate stock accuracy during routine operations.