External release notes – Grasshopper – Version 3.24.21

New Features

• Attach Image Label Selection (Mobile & Web)
  • Users uploading images via the Attach Images action in the warehouse mobile app can now select a label for each image before submission. This replaces the previous behavior where all images were automatically labeled as “Bill of Lading.”
  • Key Enhancements
    • New Gallery Experience
      • Implemented a new gallery component across all attach image flows: Item, Order, and Manifest.
      • After capturing photos, users now land on a summary screen where they can review images and assign a label before uploading.
    • Asset Type Selection (Dropdown)
      • A dropdown menu has been added on the Attach Images Summary screen to allow users to select a label for each image.
      • Suggested label options vary by context and situation
        • For Item & Order:
          • Assembly Instructions
          • Bill of Lading
          • Inspection
          • Item Image (Default)
          • Receiving (New)
        • For Manifest:
          • Bill of Lading (Default)
          • Damaged Item
          • General
          • Inspection
    • New Asset Type: “Receiving”
      • Added a new label option: “Receiving”
      • Available in both the mobile app and web app
    • Label Defaulting
      • Item & Order
        • Uploads default to: Item Image
      • Manifest
        • Uploads default to: Bill of Lading
    • Mobile ↔ Server Consistency
      • Selected label is now accurately saved and displayed in the Photos tab on the order’s page in the web app.
      • When attaching from the Item screen, the associated item_id is now included on the asset object.
      • Previous Behavior was all uploaded images were labeled as Bill of Lading by default, with no option to modify the label.
• Pre-Inspection Photo Limit Increase & Upload Reliability
  • To support more comprehensive visual documentation during the pre-inspection process, the photo limit in the Warehouse mobile app has been increased from 6 to 20. 
  • This update addresses operational needs raised by warehouse teams and ensures greater flexibility during item inspection.
  • Key Enhancements
    • Increased Photo Capture Limit
      • New Limit: Users can now capture up to 20 photos during pre-inspection.
      • Previous Limit: The capture button was disabled after 6 photos, which restricted full inspection coverage.
      • This change allows for thorough documentation, especially in complex scenarios (e.g., multi-piece items, potential damage, unusual packaging).
    • Improved Photo Upload Reliability
      • Resolved an issue where some photos failed to upload to the server after capture.
      • Ensures that all captured photos during pre-inspection are consistently transmitted and stored.
• Order Reschedule Reason Prompting
  • To improve visibility into order rescheduling activities, a new feature has been added to require users to select a reason when rescheduling or unscheduling an order. This enhancement enables clients to track why rescheduling occurs, supporting transparency and operational analysis.
  • Key Enhancements
    • This feature is a “Feature Flag” protected and the environment requires to be configured for this capability to be functional
      • When enabled, the system enforces reason selection during rescheduling actions.
    • Standardized Rescheduling Reasons
      • The following reasons are now supported and appear as selectable options in the UI
      • Available Reason Name
        • Final hub delays
        • Site not ready
        • Customer not accessible
        • Customer request
        • Late arrival at final hub
        • Shipper request
        • Missing item
        • System or technical issue
        • Other
    • Rescheduling Logic & Prompt Behavior
      • When is a reason required?
        • First-time scheduling (no scheduled date) – Not required
        • Rescheduling to a new date – required
        • Unscheduling (canceling an existing date) – required
    • Applies to the following business flows
      • Scheduling Calendar Window: Changing date or manifest triggers a reason selection prompt.
      • Orchestruck Page: Changing manifest/date prompts a popup for selecting a reason.
      • Manifest → Content Tab: When moving orders between manifests in bulk, user must select one reason for all affected orders.
      • Cancel Order: Unscheduling an order now requires a reason selection.
    • Tracking Note Logging
      • Every rescheduling action that includes a selected reason now adds a tracking note in the order’s timeline
      • Example: “Order has been rescheduled due to <Reason Name>”

Bug Fixes

• Attach Image Label Selection (Mobile & Web)
  • Users uploading images via the Attach Images action in the warehouse mobile app can now select a label for each image before submission. This replaces the previous behavior where all images were automatically labeled as “Bill of Lading.”
  • Issue Summary
    • The “Line Item Breakdown” checkbox was available in the export dialog.
    • Despite selecting it, the generated report excluded individual line items.
  • What’s Been Fixed
    • The report export logic has been corrected to include the line item breakdown when selected. The downloaded report now correctly reflects all associated items per order.
    • Navigation: Analytics → Deliveries → Shipper row → Download → Line Item Breakdown → Download