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Orders
Edit Customer’s Information
Roles: Orders

Step 1

Enter the Purchase Order Number or Grasshopper Order ID then click the order number

Edit Customer's Information

Step 2

Click the Edit button/s

Edit Customer's Information

Step 3

Edit the information and select:

Request Shipper Approval – if the update needs an approval from the shipper (shipping address). Choosing this option will automatically keep the order on Hold until it is approved by the shipper.

Apply Changes – if the update is for contact number and/or shipping address is approved by the shipper

Edit Customer's Information

Step 4

Click Continue

Edit Customer's Information

New information will be updated in the order if you select Apply Changes; however if the update requires an approval from the shipper, the order will automatically be kept on Hold until the changes is approved by the shipper.

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