Talk to an Expert

Help Center

Find answers, explore features, and get the most out of Grasshopper with our step-by-step guides and resources.

Home » Help » Orders » Help » Edit Customer’s Information

Edit Customer’s Information

Step 1

Enter the Purchase Order Number or Grasshopper Order ID then click the order number

Edit Customer's Information

Step 2

Click the Edit button/s

Edit Customer's Information

Step 3

Edit the information and select:

Request Shipper Approval – if the update needs an approval from the shipper (shipping address). Choosing this option will automatically keep the order on Hold until it is approved by the shipper.

Apply Changes – if the update is for contact number and/or shipping address is approved by the shipper

Edit Customer's Information

Step 4

Click Continue

Edit Customer's Information

New information will be updated in the order if you select Apply Changes; however if the update requires an approval from the shipper, the order will automatically be kept on Hold until the changes is approved by the shipper.