Help Center

Find answers, explore features, and get the most out of Grasshopper with our step-by-step guides and resources.

Delete an Order

Booking Orders

Book an order – Individual (Operator)

Jan 30th 2023  ⦿  How to

Bulk import

Dec 20th 2024  ⦿  How To

Book a Pick Up Order for Return to Vendor

Jan 30th 2023  ⦿  How To

Book a Pick Up Order for Disposition

Jan 30th 2023  ⦿  How To

Recurring Orders

Apr 24th 2025  ⦿  How To

Order Actions

Add Assembly Instruction  to an Order

Jan 30th 2023  ⦿  How To

Batch Orders Completion

Jan 30th 2023  ⦿  How To

Bulk Partner Change

Jan 30th 2023  ⦿  How To

Create Service Ticket

Jan 30th 2023  ⦿  How To

Download BOL (Bill of Lading)

Jan 30th 2023  ⦿  How To

Download Label

Jan 30th 2023  ⦿  How To

Download POD (Proof of Delivery)

Jan 30th 2023  ⦿  How To

Cancel an Order

Jan 30th 2023  ⦿  How To

Delete an Order

Jan 30th 2023  ⦿  How To

Enter a Claim

Jan 30th 2023  ⦿  How To

Manually Close an Order

Jan 30th 2023  ⦿  How To

Mark the Item as Pre-inspection

Jan 30th 2023  ⦿  How To

Move/Merge an Order

Jan 30th 2023  ⦿  How To

Placing an Order on Hold

Jan 30th 2023  ⦿  How To

Reverting Order Manually

Jan 30th 2023  ⦿  How To

Revert to Pending Arrival

Jan 30th 2023  ⦿  How To

Split Order

Jan 30th 2023  ⦿  How To

Update Pick Up Information

Jan 30th 2023  ⦿  How To

Upload and Download Files in the Order

Jan 30th 2023  ⦿  How To

Order Information – Line Items

Add a line item on an existing order

Jan 30th 2023  ⦿  How To

Edit SKUs

Jan 30th 2023  ⦿  How To

Item Location History

Jan 30th 2023  ⦿  How To

Enable and Add the Schedule Date on Shipping Labels

Apr 2nd 2025  ⦿  How To