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Freight

Handling Will Call/Customer Pick Up (Warehouse)

Manage customer pickups and warehouse will-call order processing.
Roles: Freight

Step 1

ClickΒ Last mileΒ and chooseΒ table or calendar (monthly) view

Handling Will Call/Customer Pick Up (Warehouse)

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StepΒ 2

  • On aΒ calendar view

Select the Manifest’sΒ Sub-RegionΒ from the drop down list .

Click onΒ +NewΒ on the date you would like to open the route then click it to open.

Handling Will Call/Customer Pick Up (Warehouse)

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StepΒ 3

OnΒ General InfoΒ tab of the route would display theΒ Route NameΒ (should be named as Will Call or Customer Pick up),Β Origination Region, Sub-Region/s, Piece/s Cap, Stop/s CapΒ and theΒ delivery dateΒ (pick-up date) should be updated.

ClickΒ SaveΒ orΒ Save & Close

Handling Will Call/Customer Pick Up (Warehouse)

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StepΒ 4

Go toΒ Orders,Β enter the Grasshopper Order ID, Name or PO Number and click on the order

Handling Will Call/Customer Pick Up (Warehouse)

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StepΒ 5

Click theΒ calendarΒ iconΒ on Scheduled Date, select the route created for the Will Call / Customer Pick Up (in yellow), tick the Confirmed with customer, enter the name who confirmed the pickup schedule, Add notes thenΒ Schedule

Handling Will Call/Customer Pick Up (Warehouse)

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Order has been successfully added in the Will Call / Customer Pick Up Manifest

Handling Will Call/Customer Pick Up (Warehouse)

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StepΒ 6

Close / Complete the Will Call / Customer Pick Up Order

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