Dispatch & Tutorials
Here you'll learn all about dispatching and system reports
Categories
Unclosed Order Report
Step 1 Click on the Analytics and select Unclosed Orders under Orders & Scheduling to view the report
Returns Log Report
Step 1 Click on the Analytics and select Returns Log under Trucks & Manifest All orders with the status as Rejected, Delivery Failed,...
Failed Deluxe Report
Step 1 Click on the Analytics and select Failed Deluxe under Trucks & manifest Step 2 Enter the required fields Date From, Date To, Region and Shipper then...
Truck View
Step 1 Click Live Truck View then select the Region from the drop down list Step 2 Click Show Manifests Step 3 Current Day’s Manifests will display. Click Hide and...
Manually Close an Order
Step 1 Enter the Purchase Order Number or Grasshopper Order ID then click the order number Step 2 Click Order Actions and...
How to Clone a Return Order (Damaged, Delivery Failed, Rejected)
Step 1 Option 1 - From the Returns Log Report, click on the Order ID to open Option 2 -...
Truck View
Step 1 Click Live Truck View then select the Region from the drop down list Step 2 Click Show Manifests Step 3 Current Day’s Manifests will display. Click Hide and...
Manually Close an Order
Step 1 Enter the Purchase Order Number or Grasshopper Order ID then click the order number Step 2 Click Order Actions and...
How to Clone a Return Order (Damaged, Delivery Failed, Rejected)
Step 1 Option 1 - From the Returns Log Report, click on the Order ID to open Option 2 -...
Unclosed Order Report
Step 1 Click on the Analytics and select Unclosed Orders under Orders & Scheduling to view the report
Returns Log Report
Step 1 Click on the Analytics and select Returns Log under Trucks & Manifest All orders with the status as Rejected, Delivery Failed,...
Failed Deluxe Report
Step 1 Click on the Analytics and select Failed Deluxe under Trucks & manifest Step 2 Enter the required fields Date From, Date To, Region and Shipper then...
