Grasshopper mobile applications are available for both Android and iPhone devices. Follow the steps below to install and access the Driver App or Warehouse App.
Android installation
Android devices can install the apps either from the Google Play Store or through a direct APK link shared by your administrator.
Install from Google Play Store
- Open the Google Play Store
- Search for the Driver App or Warehouse App
- Tap the application from the results
- Click Install
- Wait for installation to complete
- Open the app and login using your assigned credentials
Install using APK file
- Open the APK download link provided by your administrator
- Download the APK file
- Open the downloaded file
- If prompted, enable Install Unknown Apps
- Tap Install
- Open the application after installation finishes
APK installation links should only come from your Grasshopper administrator or official company communication channels.
iPhone / iPad installation
iOS users can install the applications through the Apple App Store or TestFlight for beta releases.
Install from App Store
- Open the App Store
- Search for the Driver App or Warehouse App
- Tap Get
- Authenticate using Face ID, Touch ID, or Apple ID password
- Wait for installation
- Open the application and login
Install using TestFlight
- Install TestFlight from the App Store
- Open the invitation link shared by your administrator
- Tap Accept
- Tap Install
- Launch the app after installation
Required permissions
The mobile apps require certain permissions to operate correctly.
| Permission | Purpose |
|---|---|
| Location | Used for route tracking, driver dispatching, and ETA updates |
| Camera | Used for proof of delivery photos and barcode scanning |
| Notifications | Used for delivery alerts and dispatch updates |
| Storage | Required on Android devices for document uploads and downloads |
First-time login
- Open the installed application
- Enter your company email or username
- Enter your password
- Allow the required permissions
- Tap Login
If you do not have login credentials yet, contact your dispatcher, warehouse manager, or Grasshopper administrator.
Troubleshooting
App not installing
- Verify your device has enough storage space
- Restart the device and retry
- Ensure your internet connection is stable
Unable to login
- Check your username and password carefully
- Ensure mobile data or Wi-Fi is enabled
- Contact your administrator for a password reset
Application crashing
- Update the app to the latest version
- Restart the device
- Reinstall the application if issues continue