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Mobile Apps
Complete Will Call Customer Pick Up (Warehouse)
Process customer pickup orders directly from the warehouse app.
Roles: Mobile Apps

Step 1

Open the Warehouse Mobile App and tap on the QR / Search Button

Complete Will Call/Customer Pick Up (Warehouse)

Step 2

Scan the label/s of the item/s or order

Complete Will Call/Customer Pick Up (Warehouse)

Step 3

Tap on the upper right corner to lead you to the order screen and select Take Action

Complete Will Call/Customer Pick Up (Warehouse)
Complete Will Call/Customer Pick Up (Warehouse)

Step 4

Select Customer Pick Up

Complete Will Call/Customer Pick Up (Warehouse)

Step 5

Obtain signature from the customer (or representative) then tap on Next

Enter note, Add photos of at least 3 then Send

Warehouse Team to ensure that photos of merchandise being loaded in the vehicle are taken as proof that it has left the warehouse in good condition

Complete Will Call/Customer Pick Up (Warehouse)
Complete Will Call/Customer Pick Up (Warehouse)

Order has been closed as Customer Pick Up

Complete Will Call/Customer Pick Up (Warehouse)

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