5 Ways Online Scheduling Can Change Your Customer Shopping Experience

For consumers, delivery is a crucial part of the purchasing process that they remember about a brand. Customers have a great range of competitors to choose from if a business can’t keep up with their expectations. For retailers, providing a consistent positive customer experience through their multiple carriers and delivery networks is no simple task. […]

Touchless Electronic Proof-of-Delivery (ePOD)

In our effort to offer a safer and more comfortable delivery check-out experience, we are rolling an upgrade to our post-delivery survey and enable recipients to sign a complete proof-of-delivery (with signature!), directly on their phone, eliminating the need for the delivery team to hand off their mobile device to the consumer to sign for […]