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Transportation module

Live truck view and dispatching software

See every truck, driver, and stop on one live dashboard, and act on what it shows without leaving the screen.

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Live truck view · Tuesday Live
Warehouse
GH-04 M. Reyes
Stops completed8 of 14
Remaining6
ETA complete4:20 PM

What it does

Six ways the dashboard keeps a day on track

Grasshopper Labs live truck view and dispatching software works from one live order record, so seeing a problem and fixing it happen on the same screen.

Live truck locations

Every active truck shows its position, driver, and current stop on one map that refreshes as the day moves.

Status at a glance

Each stop reads as scheduled, en route, arrived, or complete, so the dashboard answers questions before anyone asks.

Delay alerts

When a truck falls behind its plan, the dashboard flags it and names the stops at risk while there is still time to act.

Driver messaging

Send a note, a reroute, or an updated stop straight to the driver app without leaving the dispatch dashboard.

Reassign on the fly

Move a stop to another truck, split a run, or hand a route to a different driver. The rest of the day recalculates around the change.

Exception handling

A refusal, a damage report, or a missed window opens a work item with the reason attached and routes it to the right person.

How a day gets managed

From first departure to the last proof of delivery

Four stages, start to finish.

01

Every truck reports in as the day starts

Departures, first stops, and driver assignments land on the dashboard automatically. Nothing is entered twice because the route and the warehouse record already hold it.

02

The dashboard tracks plan against reality

Each stop is measured against its planned window. Progress, arrival, and completion update on their own, so the map always shows the current state of the day.

03

Anything off plan raises a flag

A truck running behind, a refused delivery, or a missed window is called out with the stops it affects, before a customer calls to ask what happened.

04

The team acts from the same screen

Message a driver, reassign a stop, or resequence the rest of a run. Changes reach the driver app immediately, and delivery tracking takes the update from there.

Where it earns its keep

Dispatching software built for heavy freight

A heavy delivery that goes wrong costs a second truck, a second crew, and a second customer conversation. Live truck view and dispatching software is built to catch those stops while the day can still absorb them.

  • Long service times measured against plan, not just arrival
  • Refusals and damage logged at the item level with images at the end
  • Crew changes and driver swaps handled without rebuilding the run
Solved togetherPosition · status · timing
Dashboard refreshLive, no reload
Alert triggersDelay, exception, refusal
Dispatch actionsReassign · split · message
Team connectivityiOS and Android app
SetupAccount settings, no code

Better together

Stronger with the modules around it

Dispatching works on its own, and it works better when the modules beside it read from the same order record.

Planning

Route optimization

Routes arrive on the dashboard already sequenced, so dispatch starts the day reviewing rather than building.

Explore module Warehouse

Warehouse and inventory control

Loading and staging status reach the dashboard directly, so a late departure is visible before the truck leaves.

Explore module Visibility

Real time delivery tracking

Dispatch triggers the change. Tracking carries it to the customer as a revised window and a live ETA.

Explore module

Common questions

Dispatching, answered plainly

What is dispatching software?
Dispatching software gives a delivery team one live dashboard covering every truck, driver, and stop, plus the controls to change the plan as the day runs. Stronger platforms add delay alerts, driver messaging, and stop reassignment rather than location tracking alone.
What does live truck view show?
Live truck view shows each active truck on a map with its driver, current stop, and progress against the plan. Stop status reads as scheduled, en route, arrived, or complete, so the dashboard answers where a delivery stands without a phone call.
How does the dashboard handle a delay?
A truck that falls behind its plan is flagged on the dashboard with the stops now at risk. Dispatch can message the driver, adjust the remaining stops, or send revised arrival windows to affected customers from the same screen.
Can a stop be moved to a different truck?
Yes. A stop can be reassigned to another truck, a run can be split between drivers, and a route can be handed off mid-day. The remaining stops resequence around the change and the affected drivers see it right away.
How long does implementation take?
Most carriers are running a live dashboard within weeks. Zones, alert rules, notification templates, and driver permissions are account settings rather than custom development, so a new operation can be configured and tested without a build cycle.

Talk to our team

See Grasshopper in action.

See how a live dashboard catches a truck falling behind and lets the team fix it in one move. Our team will get back to you within one business day.

Grasshopper Labs team member ready to discuss live truck view and dispatching software
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