Why Delivery Teams Are Routing DispatchTrack Out of the Picture
Choosing the right last mile delivery software isn’t just about routing—it’s about having full visibility from the warehouse to the customer’s door.
See why more teams are putting DispatchTrack in the rearview and rerouting toward Grasshopper’s all-in-one logistics software.
Key Takeaways:
- DispatchTrack is an incomplete system
- Teams need an all-in-one logistics software
- DispatchTrack is losing clients to Grasshopper
DispatchTrack: A Routing Tool with Limits
Teams often report:
- Inaccurate maps and tracking tools
- Hard-to-use interfaces
- Lack of warehouse visibility
Many users also cite frustration with how core features are either missing or locked behind extra charges:
- Limited customization and flexibility
- A la carte pricing that adds up fast
- No onboarding support or hands-on training
DispatchTrack’s low 3-star rating and numerous negative Google reviews reflect that frustration:
“Terrible app!!! Full of glitches and bugs.”
– David Camacho
“Routing is AWFUL. It makes you build the routes backwards.”
– Gypsy Sage
“Fix your dispatch map system” … “this update is straight garbage.”
– Brittany Latham
When you are known for your routing software and your users are saying things like: Fix the map, it’s straight garbage, routing is awful, your app is terrible, and it’s full of bugs…
It’s no wonder why so many teams mark DispatchTrack as a failed delivery before switching to Grasshopper–the transportation management system that delivers at every stop.
Grasshopper: The All-in-One Logistics Solution
Grasshopper goes far beyond the basics. As a complete warehousing and transportation management solution, our last mile delivery software combines dynamic route optimization software, auto customer scheduling, inventory management, branded communications, and more—all on one easy-to-use system.
While you manage your operations from our fully integrated dashboard, your warehouse and delivery teams stay connected in real-time through our dedicated Warehouse App and Driver App.
Grasshopper Delivers Where DispatchTrack Misses the Turn
✅ All-In-One Functionality
AI-powered dynamic route optimization software is just the beginning. With Grasshopper, you can manage every step of the process from order entry to last mile tracking and delivery.
✅ No Hidden Fees or A La Carte Pricing
Where DispatchTrack charges extra for features like customer scheduling or billing integration, Grasshopper includes them out of the box. No per-use costs. No surprise invoices.
✅ Warehouse + Delivery in Sync
Grasshopper’s deep integration between its WMS and delivery tools ensures real-time inventory visibility, accurate order picking, and fewer errors on the road.
✅ Branded Customer Self-Scheduling Emails
Reduce call volume, save time, and boost customer satisfaction with automated, white label scheduling emails that keep your brand top of mind and streamline the process for you and your customers.
✅ Onboarding & SUPPORT
While DispatchTrack offers little more than login information, Grasshopper offers a dedicated onboarding experience, in-person training, and hands-on guidance from day one.
Feature-by-Feature Comparison
|
Feature |
|
 |
|
Routing |
✅ Often Inaccurate |
✅ In Real-Time |
|
Warehouse Integration |
❌ Limited/3rd party |
✅ Built-in |
|
Customer Self Scheduling |
✅ Extra cost per use |
✅ Included |
|
Integrations |
❌ High Cost Implementation |
✅ 100+ Included |
|
Inventory Visibility |
❌ None |
✅ Real-time, accurate |
|
Proof of Delivery |
✅ Yes |
✅ Yes |
|
Onboarding & Training |
❌ None |
✅ Hands-on, supportive |
|
Pricing Model |
A la carte |
All-in-one |
|
Customer Rating (Google) |
Real Results From Teams Who Rerouted From DispatchTrack to Grasshopper Labs
More and more new users each year come to Grasshopper after hitting too many red lights with DispatchTrack and time after time, we hear the same story:
- Faster deliveries with optimized routes and synced warehouse data
- Fewer customer support calls due to real-time tracking automated notifications
- Fewer missed deliveries thanks to customer self scheduling and inventory visibility
- Greater cost control by eliminating third-party tools and hidden fees
Grasshopper doesn’t just optimize routes—it optimizes everything from the time a customer places an order to the moment the last mile delivery is completed.
Is It Time to Upgrade Your Route Optimization Software?
If you’re relying on multiple incomplete and often inaccurate systems, it may be time to reroute to an optimized all-in-one logistics software solution.
From warehouse inventory management to last mile delivery route optimization software, Grasshopper offers real-time tracking across your entire operation so that you can deliver faster, with fewer errors, and 100% visibility at every step.
Ready to upgrade to an all-in-one logistics software?
Schedule a demo today and see why more and more companies are switching to Grasshopper.
