The Benefits of ePOD and Online Documentation in Logistics

Supply chain and logistics management are complex, critical parts of a company. Yet, in recent years the industry has become far more complicated, delicate and difficult to operate due to the booming demand of the market. For delivery companies, having an online platform where they can seamlessly integrate all documents electronically is important to maintain efficient operations while keeping the costs down. In this blog, we will outline the benefits your company can reap from managing your business documents through online processes.

Instant Access & Better Productivity 

Signing on clipboards and searching through stacks of paper are ancient methods. In today’s fast paced business world, you should have access to your files whenever and wherever you need them, within or outside of business hours. Using a software that powers digital documenting enables any authorized user to have delivery data that’s instantly accessible and eliminates the need for manual data entry that can be time consuming. Enhance your business productivity by cutting down redundant work and automating your administrative processes with technology. 

Improved accuracy

Can’t find the form you’re looking for? Dealing with customer disputes? Having issues identifying what went wrong in a delivery? The traditional paper methods provide limited solutions to how fast and accurate you can resolve your delivery tasks. But with a cloud platform that automatically captures all data integrated into your documents, this significantly reduces the chances of error in your operations.  By reviewing photos, customer signature, geolocation tracking of the delivery, the receiver’s information and contact, this will give a much more accurate overview into each delivery process than sorting through paperwork. 

Grasshopper’s delivery management dashboard enables complete real-time visibility

Go Paperless, Better Customer Experience 

With today’s modern technology, we’ve seen how going digital has provided many key benefits and conveniences for businesses AND customers. It’s the same with logistics. When the delivery team arrives on site, instead of having the customer sign a paper, using web-based systems like Grasshopper’s ePODs allow information to be transferred in real-time, in one place. If you need to make changes to an order or edit revisions to a label, don’t reprint the paper. Instead, just enter it on your mobile device for seamless, current updates.  Plus, going paperless not only saves on costs, it provides convenience and is also beneficial to the environment.  Go green! 

Grasshoppers post delivery survey is automatically sent to customers after each delivery to ensure a satisfied experience

About Grasshopper

Grasshopper Labs was founded with a single mission in place: to embed technology into the traditional industry’s supply chain + logistics processes and help customers discover the efficiencies a cutting-edge technology can provide in their business. Grasshopper empowers hundreds of delivery terminals, retailers and delivery networks that service thousands of customers every day. Its technology provides businesses with end-to-end ERP solutions designed to help operate your logistics and business growth cost-effectively with real-time visibility through an entire operating system. 

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Bryan Tankus