We all know how much real-time visibility can improve customer experience and save everyone hours of work from trying to figure out where the delivery teams are exactly.
In addition to the minute-by-minute tracking on Grasshopper’s LiveView, we’re excited to share our new Team-On-Site visibility feature that will allow the operation team to see exactly when the delivery team arrived at the customer’s home, so that the next delivery steps can be completed through an organized process.
With the increasing need for Grasshopper to support a large fleet of trucks, this new LiveView visibility will also allow you to quickly collapse/expand your fleet, guide through quick search, and navigate instantly to the specific truck.
Here is a quick snapshot of the new feature:
